Refund Policy for Maslboosaat.com
At Maslboosaat.com, we value your satisfaction and strive to provide a seamless shopping experience. If you are not entirely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Refund Eligibility:
- Refunds are available for eligible items within 30 days of the purchase date.
- To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.
- Proof of purchase, such as a receipt or order confirmation email, is required to process a refund.
- Some products, such as perishable goods or personalized items, may not be eligible for a refund.
Refund Process:
- Contact Customer Support: If you believe you are eligible for a refund, please contact our customer support team within the specified timeframe.
- Provide Details: To initiate the refund process, provide us with details of your purchase, including the order number and the reason for the refund request.
- Return the Item: Once your refund request is approved, you may be asked to return the item to us. You will receive instructions on how to return the item, including any shipping details.
- Inspection and Approval: Upon receiving the returned item, we will inspect it to ensure it meets the refund criteria. If the item passes inspection, we will proceed with the refund process.
- Refund Issuance: Refunds will be issued to the original method of payment used for the purchase. Please allow a reasonable processing time for the refund to reflect in your account.
Refund Exceptions:
- Shipping fees: Shipping costs associated with the original purchase are non-refundable.
- Return shipping: You will be responsible for covering the return shipping costs unless the return is due to an error on our part or a defective item.
Contact Us:
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
Please note that this refund policy is subject to change at our discretion. Any updates or modifications to the policy will be communicated to our customers promptly.